Privacy Policy

1. Introduction

At PDFBits, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our PDF conversion and editing services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Files You Upload

• PDF documents and other files you upload for processing
• File metadata (name, size, upload time)
• Files are processed immediately and deleted within 1 hour

Technical Information

• IP address and general location (country/region)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent on our site

Analytics Data

• Google Analytics data (with consent)
• Usage patterns and feature preferences
• Conversion success rates and error logs

3. How We Use Your Information

We use collected information to:

• Process your PDF conversions and editing requests
• Improve our services and user experience
• Monitor system performance and prevent abuse
• Analyze usage patterns to enhance our tools
• Provide technical support when needed
• Comply with legal obligations

4. File Security and Deletion

Security Measures

• All files are transmitted using HTTPS encryption
• Server-side processing in secure, isolated environments
• No human access to uploaded file contents
• Regular security audits and updates

Automatic Deletion

• All uploaded files are deleted within 1 hour of processing
• Converted files are deleted immediately after download
• Temporary processing files are securely wiped
• No backups or copies are retained

5. Cookies and Tracking

Essential Cookies

• Session cookies for service functionality
• Security cookies to prevent abuse
• These cookies are necessary for our service to work

Analytics Cookies (Optional)

• Google Analytics for usage insights
• Performance monitoring cookies
• You can opt-out via our cookie consent banner

6. Third-Party Services

We use the following third-party services:

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request information about data we collect
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of data processing
• Withdraw Consent: Opt-out of analytics at any time

8. Data Retention

• Uploaded Files: Deleted within 1 hour automatically
• Server Logs: Retained for 30 days for security purposes
• Analytics Data: Anonymized data retained for 26 months (Google Analytics default)
• Error Logs: Kept for 90 days for service improvement

9. International Data Transfers

Our servers are located in Germany within the European Union. This ensures your data remains within the EU/EEA region and is subject to strict European data protection laws including GDPR.

We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and EU regulations.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: